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PAYMENT METHODS

Payments are made by means of popular services transferuj.pl, PayPal and PayU. It is possible to pay with credit cards, bank transfers or funds collected in the above mentioned services. All payments are made by means of SSL connection on the payment system page. We do not have the access to your credit cards or bank accounts. 

We issue sales receipts or invoices for every purchase.

SHIPPING AN COSTS

Unless marked otherwise, all prices in our online shop are gross prices including sales tax. Shipping costs shall be added where appropriate and must be borne by you. The shipping costs are stated for each item in our online shop. The price including sales tax and shipping costs is also shown on the order form before you submit the order. If the partial delivery takes place at your wish, we shall charge shipping costs for every partial delivery.

RETURN/EXCHANGE OF GOODS

You have the right to return or exchange the goods, but only if it is returned in the same condition as it was sent. In such case, the goods shall be sent back at your own expense within 10 working days. There shall be enclosed all necessary documentation (return form) and original packaging, which shall not be damaged. We do not accept the return or exchange of the goods that are sent back after 10 working days, or do not meet the conditions, determined in the shop regulations.  

VAT INVOICES

We issue VAT invoices for the purchased goods on Client’s demand, after he fills in the form during the shopping.

Contact us

office@le-petit-trou.com
ul. Walecznych 41/11
03-916 Warsaw, Poland